Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people. 

We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies 

We have developed the website so that it works on the widest number of devices and web browsers as possible. The site has been tested with disabled users, as well as automated accessibility testing software. It is also compatible with assistive technologies such as JAWS and Dragon Naturally Speaking. 

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website. 

We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this. 

Technical information about this website’s accessibility 

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Contact us 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Alternative versions 

If you are not able to access a service or content on the website, contact Anthony Quinn, a.quinn@csm.arts.ac.uk. Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.

Issues and complaints 

To report an issue with the website or to make a complaint, please contact Anthony Quinn, a.quinn@csm.arts.ac.uk.

We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry. 

If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint to Anthony Quinn, a.quinn@csm.arts.ac.uk who will work with the team who provides the service/content to get you a response. 

This statement was prepared on 23 September, 2022. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).